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Thank you for shopping with Shoodigital. We are committed to delivering your handmade products safely and efficiently.
All orders are carefully prepared and processed within 1–5 business days after payment confirmation.
Processing times may vary during busy periods, holidays, or for custom-made products.
We currently ship within Germany and selected international destinations.
Shipping availability may vary depending on location and courier services.
Estimated delivery times:
• Germany: 2–5 business days
• International Orders: 5–15 business days
Please note that delivery times are estimates and may be affected by customs processing, courier delays, weather conditions, or other factors beyond our control.
Shipping costs are calculated at checkout based on the destination and order size.
Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.
Tracking information will be provided when available after your order has been dispatched.
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or lost parcels caused by incorrect addresses provided at checkout.
If your order arrives damaged or appears lost in transit, please contact us within 7 days of the estimated delivery date with your order number and photos if applicable.
We will do our best to assist you in resolving the issue.
Shoodigital
Hessenbergstraße 66, 34225 Baunatal, Germany
Phone: +495614913172
Email: contact@shoodigital.com